You’ve got the idea. The vision. The itch to build something that matters, an app, a web platform, a product that solves a real problem.
Now you’re looking for the right partner to help you bring it to life, someone who won’t just “take your requirements and run,” but who will truly collaborate, ask the right questions, and treat your product like it’s their own.
At Rapptr Labs, we specialize in just that. And if you’re wondering how we actually get started together, here’s a clear look at the customer timeline so you know exactly what to expect from that first click to kickoff.
1. Fill Out Our Contact Form
Why it matters:
This is where our journey begins. Our quick Contact Us form asks a few thoughtful questions about your company, your goals, and what you're looking to build. This gives us the context we need to make our first conversation relevant, strategic, and aligned with where you are.
It only takes a few minutes but it’s the first step in turning your idea into something real.
2. Schedule Your Intro Call
What to expect:
After we receive your form, someone from our team will reach out to schedule a 30-minute intro call. This isn’t a sales pitch, it’s a conversation.
We’ll use this time to get to know you, understand your product vision, and explore how we can support your journey. Whether you're looking for an MVP, full-scale launch, or long-term dev partner, this call sets the tone for collaboration.
3. We Create a Custom Proposal
Tailored to your vision:
Following our conversation, we’ll put together a personalized proposal that outlines:
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Our recommended approach
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Project phases and estimated timeline
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A clear investment range
We don’t do one-size-fits-all. This proposal is crafted specifically for your product idea, based on your goals and where you are in your journey. It’s designed to show you exactly how we plan to bring your vision to life with transparency and strategy from the start.
4. Review & Approve the Proposal
You’re in control:
Once we send over the proposal, you’ll have time to review everything in detail. If you have questions or need clarification, we’re happy to hop on another call to walk you through it, no pressure, no rush.
We’ll work with you to fine-tune the details so everything aligns with your expectations before moving forward.
5. Formalize with an SOW
Let’s make it official:
When you’re ready to move ahead, we’ll send over the Statement of Work (SOW). This document formalizes the scope of the project, deliverables, budget, and timeline.
Once signed, we’re off to the races and officially kicking off a hands-on, collaborative partnership.
Why This Timeline Matters
We designed this process to be clear, efficient, and human so you always know what’s coming next and feel confident every step of the way. No black boxes. No long waits. Just open communication, expert guidance, and real collaboration.
At Rapptr Labs, we believe in earning your trust by showing up early and often as partners who are just as invested in your product’s success as you are.
Ready to Take the First Step?
Your idea deserves a team that gets it. Let’s talk about what you’re building and how we can help bring it to life with the hands-on support, technical expertise, and clarity you’ve been looking for.
Fill out the contact form here to get started. We’re excited to meet you.